DTDC Bug Bounty Program

Program Type: Private
Launched On: Dec. 1, 2024
Paused

DTDC is committed to ensuring the security and integrity of our services. As part of this commitment, we are launching the DTDC Bug Bounty Program. Through this program, we encourage security researchers to responsibly disclose any potential vulnerabilities they find on our platforms, thereby contributing to our continuous drive to enhance the safety and security of our systems.

Total Submissions

403

Researchers

11511

Unique Visitors

1550

Submission Rate

2.71%

DTDC

DTDC Express Ltd is one of India’s leading integrated express logistics company offering domestic and international services. DTDC offers a comprehensive range of technology-enabled logistics services, serving a wide spectrum of customers across diverse industry verticals. Today, DTDC operates India’s largest physically accessible express logistics network and has over 15,000 exclusive channel partners which contribute to its sales and service capabilities.

Rewards Listing

Technical Severity Created Bounty Range
Critical (P1)
01 December 2024 2000.00 - 15000.00
Severe (P2)
01 December 2024 500.00 - 10000.00
Moderate (P3)
01 December 2024 100.00 - 5000.00
Low (P4)
01 December 2024 Certificate of Appreciation
Informational (P5)
01 December 2024 Certificate of Appreciation
Certificate of Achievement

Earn Recognition for Your Contributions

This program awards certificates to researchers for their significant contributions and achievements. Researchers can be granted a certificate for their accepted reports by the organization, recognizing their effort and success.

SLA - Service Level Agreement
Severity Resolution (in days)
P1
1
P2
2
P3
5
P4
15
P5
30
Program Rules

Security researchers must not:

  • Test any system other than the systems set forth in the ‘Scope’ section above.
  • Disclose vulnerability information except as set forth in the ‘Reporting a Vulnerability’ and ‘Disclosure’ sections below
  • engage in physical testing of facilities or resources,
  • engage in social engineering,
  • send unsolicited electronic mail to DTDC Express users, including “phishing” messages.
  • execute or attempt to execute “Denial of Service” or “Resource Exhaustion” attacks,
  • introduce malicious software,
  • test in a manner which could degrade the operation of DTDC Express systems or intentionally impair, disrupt, or disable DTDC Express systems,
  • test third-party applications, websites, or services that integrate with or link to or from DTDC Express  systems, DTDC Express data, or render DTDC Express data inaccessible, or
  • use an exploit to exfiltrate data, establish command line access, establish a persistent presence on DTDC Express systems, or “pivot” to other DTDC Express systems.

Security researchers may:

  • View or store DTDC Express nonpublic data only to the extent necessary to document the presence of a potential vulnerability.

Security researchers must:

  • cease testing and notify us immediately upon discovery of a vulnerability,
  • cease testing and notify us immediately upon discovery of an exposure of nonpublic data, and
  • purge any stored DTDC Express nonpublic data upon reporting a vulnerability.
Eligibility to Participate
  • Age: Participants must be 18 years of age or older at the time of entry.
  • Affiliation: Individuals affiliated with DTDC Express, including employees, contractors, and their immediate families, are not eligible to participate.
  • Country of Residence: we accept submissions globally.
  • Compliance: Researchers must be in full compliance with all terms and conditions of the DTDC Express Bounty Initiative.
Out of Scope
  • Denial of Service (DoS/DDoS) Attacks: Any attempts to disrupt the service are strictly prohibited.
  • Physical Security: Physical attacks against offices, data centers, or any other physical assets.
  • Third-party Platforms: Vulnerabilities in third-party components or services used by DTDC Express but not under our direct control.
  • Social Engineering: This includes spear-phishing, pretexting, baiting, and any other form of obtaining information through deception.
  • Clickjacking on pages with no sensitive actions.
  • Issues related to software or protocols not under DTDC Express control.
  • Unconfirmed Reports: reports without a clear proof-of-concept or lacking detailed steps to reproduce.
Follow the Rules and Scope

Carefully review and understand the rules and scope of the bug bounty program. Each program has specific guidelines, eligibility criteria, and a defined scope of systems, applications, or services that are in-scope for testing. Focus your efforts on these areas to ensure your findings are eligible for rewards.


Provide Detailed Reports

When reporting a vulnerability, commit to providing clear and comprehensive details to help the organization reproduce and validate your findings. Include step-by-step instructions, proof-of-concept code if applicable, and any other relevant information that can assist the organization's security team in understanding and verifying the issue.


Collaborate Professionally

Engage in professional communication with the organization's security team. Be responsive to any requests for clarification, additional information, or coordination during the vulnerability verification process. Maintain open and respectful communication throughout the entire process, understanding that both parties are working together to improve security.


Responsible Disclosure

Always adhere to responsible disclosure practices. When you discover a vulnerability, avoid exploiting it for malicious purposes or sharing it with unauthorized parties. Instead, immediately report the vulnerability to the program organizers following the reporting process outlined in the program guidelines. This allows the organization to address the issue before potential harm can occur.


Safe Harbor

Researchers participating in our programs are expected to adhere to specific Safe Harbor provisions. They are assured Legal Protection; by complying with all program terms, they're granted a legal safe harbor, ensuring they won't face lawsuits or legal actions for their reported findings. Participants also commit to Responsible Disclosure, providing ample time to address and rectify vulnerabilities and doesn't disclose any findings publically what so ever. Testing should be confined only to systems they have explicit authorization to assess. Furthermore, during the assessment, data access should be minimized, focusing only on what's necessary to validate a vulnerability, and retaining no user data beyond what is absolutely required.